Terms and Conditions
Your decision to visit our homepage implies your acceptance of the terms outlined in this notice, as well as our Privacy Policy, in case of any disputes related to privacy. This includes provisions on damages, dispute resolution through arbitration, and the governing state law. If you have concerns regarding the Privacy Policy, please feel free to contact us at your earliest convenience, and our customer service team will be delighted to assist you.
Given that our policies are subject to change at any time, we recommend that customers review the policy each time they access the site for a purchase. We collect navigational information to understand visitors’ movements on our website and gather data on the technical aspects of our services, such as connection and page download times. This information aids in identifying the most frequented areas of our website, providing valuable insights into our customers’ preferences and enabling us to enhance the quality of specific sections that may require improvement.
The terms and conditions outlined below, in conjunction with the policies and guidelines found throughout the (website link) Site (collectively referred to as the “Terms of Use”), delineate the expectations for users (“you” or “User”) of the (website link) Site. (Writing Company), its parent, subsidiaries, affiliates, and individuals providing products or services to (Writing Company) customers, either directly or through the (website link) Site (“(website link) Providers”), specify what users can expect and what (Writing Company) anticipates from users.
This site and its contents are intended solely for personal and non-commercial use. Customers may download or copy the contents and other downloadable materials displayed on the site for personal use only. No right, title, or interest in any downloaded materials or software is transferred to customers through such actions. Reproduction (except as noted above), publication, transmission, distribution, display, modification, creation of derivatives, sale, or participation in any sale or exploitation of the site, its content, or any related software is strictly prohibited.
When customers access our site or send emails to our contacts, they engage in electronic communication with our company. Receiving electronic communications from us is inherent to the customer’s interactions on our site. Our company communicates with customers through email or by posting notices on this site. By using our services, customers agree that all agreements, notices, disclosures, and relevant communications fulfill legal requirements and hold equivalent weight to any legally binding statement in writing.
It is essential to note that (Writing Company) holds no liability for correspondence from email addresses other than those bearing our domain, namely “@(website link),” and any Toll-free number not explicitly stated on our website. (website link) cannot be held responsible for any damage caused by such correspondence. We exclusively assume responsibility for communication through email addresses under our own domain name or/and via Toll-free numbers already specified on (website link) Website.
When users visit our websites, there are two types of information that may be collected. The first type is “personally identifiable information.” To serve your needs and provide improved products and services, we may periodically request personal and private information, such as your name, company, address, contact information, education, interests, and payment information when placing orders. You may choose to provide this information voluntarily. Many areas of our site are accessible without providing personally identifiable information. This excludes any information you may choose to submit publicly, such as reviews, critiques, editorials, testimonials, documentaries, forum or blog discussions.
If you decide to place orders or set up an account for additional information or product and service orders, certain private information is required, including your name, company, address, contact information, and payment arrangements. We retain a history of orders and payments via your account for normal accounting and business purposes. (Writing Company) does not rent, sell, or share personal information with individuals or companies that are not our partners or affiliates.
If you opt not to provide private information through this website, alternate ordering and payment arrangements can be made by providing the necessary information via telephone, fax, or mail, or through another standard method of communication. We may release account information in good faith when reasonably necessary to comply with the law, enforce the terms of user agreements, or protect the rights, property, or safety of Author Solutions, its affiliated companies, our users, or others. We may release account information when we believe, in good faith, that such release is reasonably necessary to respond to subpoenas, court orders, legal processes, to establish or exercise our legal rights, or to defend against legal claims.
It is deemed essential to share information to investigate, prevent, or take action against illegal activities, suspected fraud, potential threats to physical safety, violations of (Writing Company)’ terms of use, or as mandated by law. Furthermore, in the event of (Writing Company) being acquired or merged with another company, information about you may be transferred. In such a scenario, (Writing Company) commits to notifying you beforehand, ensuring transparency before your information becomes subject to a different privacy policy.
The second category of information is termed “non-personally identifiable information,” collected during each visit to our website. Our server automatically recognizes visitors’ domain names and Internet Protocol addresses where feasible. We also gather information and statistics on how visitors navigate the site. This data, maintained in an anonymous, non-personal, and composite form, aids in enhancing our website’s content and facilitating market research.
Periodically, we may share non-personally identifiable information about our users, sales, traffic patterns, and related site information with reputable third-party vendors to gain a deeper understanding of this data. Importantly, these statistics exclude any personally identifiable information. Beyond the improvement of our website and providing visitors with an optimal experience, we refrain from any other use of this information.
During website visits, information may be stored in a file known as a “cookie,” residing on your computer for future reference. If you return to a website, the cookie allows identification as a returning guest, tailoring your shopping experience accordingly.
We employ cookies in two instances. Firstly, when a user places an order, cookies are used to auto-fill their name and email address in the relevant form. Secondly, on the Contact Us page, we utilize cookies for auto-filling the form.
Most web browsers offer options to erase cookies, block their acceptance, or receive warnings before storage. Refer to your browser’s help file for more details on these functions. Information within our cookies is exclusively used by Author Solutions, and your web browser will not pass a cookie to a site other than the one generating it.
Author Solutions is unwavering in its commitment to safeguarding the privacy of your personally identifiable information. We uphold the same or even higher security measures for your information as we implement for our own private data. The ASI Company Web Sites are equipped with industry-standard security protocols to prevent the loss, misuse, and alteration of information under our control. While achieving “perfect security” on the Internet is an elusive goal, we take reasonable measures to ensure the safety of all information. Access to personally identifiable information is restricted to employees who require it for specific job roles, and all employees are consistently briefed on our security and privacy practices.
In adherence to the Children’s Online Privacy Protection Act (COPPA), we refrain from collecting any information from individuals under the age of 13. Our website, products, and services are exclusively directed towards individuals who are 13 years old or older.
Your utilization of this website, products, and services signifies your consent to the terms of this policy. If any alterations are made to our privacy policy, we will promptly update this page to keep you informed about access, security, personal information control, usage practices, and third-party information disclosure. Continued use of the website constitutes your consent to the updated policy.
We provide an assured unlimited revision policy. Customers have the liberty to request unlimited free revisions without incurring additional charges, as long as the number of pages and the topic remain unchanged. However, if the number of pages exceeds the original order, appropriate charges will apply. To qualify for free revisions, customers must submit their revision requests within 20 days of the delivery date provided. For extensive projects such as book writing or similarly large orders, the timeline extends up to 120 days. If the revision request aligns with these guidelines, we will revise the order to meet the customer’s initial requirements without any additional cost. After the specified timeline has passed, it will be assumed that the customer is satisfied.
The revision turnaround time, based on urgency, is outlined as follows:
Our commitment to your satisfaction is fortified by our unlimited Revision and Amendment Policy. This policy empowers you to modify your instructions, including topic description and formatting style, or add any additional instructions at no extra cost, ensuring your complete satisfaction. In the unlikely event of a duplicate charge due to a processing error, failure to meet your requirements, or the inability of (website link) to deliver your order according to the delivery policy, a full refund of your order amount will be initiated. You can submit a 100% refund request within 5 days of the initial order being processed. If, within five days of order completion, you are dissatisfied with any product or service provided by (website link), a percentage-based refund will be granted if we cannot fulfill the required service through our unlimited revision policy. If no refund request is received within five days after order delivery, both parties will assume satisfaction with the delivered order.
All communications, from purchase to delivery and order completion, are conducted using the following methods:
No other methods of communication are considered valid. It is crucial to note that the use of stolen credit cards is strictly prohibited and regarded as a serious crime. We collaborate closely to combat cybercrime, ensuring all fraudulent orders are reported to Federal and State Agencies.
The Terms of Use, encompassing all referenced documents, constitutes the entire understanding between the User and (Writing Company) regarding their relationship. This agreement supersedes any prior statements or representations. Headings used in the Terms of Use are for reference only and do not affect the meaning of any terms. The term “including” means “including, without limitation.”
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